For ages 21+

hivip's commitment to responsible gaming

hivip believes entertainment is best when it stays in control. Our deposit limit, self-exclusion, and time-out tools are here to keep you safe.

Safety Tools

Our tools for your protection

hivip has several effective measures in place to protect every player, which you can use at any time.

Deposit Limits

Set daily, weekly, or monthly deposit limits. Deposits beyond the set limit will be blocked automatically. This is the simplest way to keep your budget in order.

Self-Exclusion

If you feel gaming is getting out of control, close your account completely for a set period. The account cannot be reopened until that period ends.

Time-Out Break

Want to take a break for a few days? Use the time-out feature to step away from gaming for anywhere from 24 hours to six weeks. Your account will be reactivated automatically when the break ends.

Session Reminders

You will receive a notification after a set period of time so you can see how long you have been playing. Keeping track of time is an important part of responsible gaming.

Account History

Review your complete deposit, withdrawal, and betting history at any time. Transparency and tracking your own spending are the foundation of mindful gaming.

24/7 Support

Our live chat support team is always ready for any question or concern about responsible gaming. Chat directly in Bengali and get help fast.

Age Restrictions and Policy

hivip for ages 21+

Strict age verification: You must be at least 21 years old to create an account and play at hivip. Age is verified during registration and an ID may be requested if needed.

Play with your own money: Never play with borrowed money or money needed for your daily living expenses. Only use an amount you can afford to lose without it causing you problems.

Control your time: Gaming should never replace your family, work, or studies. Decide in advance how much time you will play each day and stick to that limit.

See it as entertainment: Gaming is a recreational activity. Do not treat winnings as guaranteed income. Every game is completely random and previous results have no effect on future outcomes.

Do not play on impulse: Avoid gaming when you are stressed, sad, or angry. Chasing losses by playing more is a dangerous habit.

Warning Signs

Which signs should you watch out for?

Seek help if you notice these signs

  • Being unable to stop gaming or finding it difficult to control yourself.
  • A tendency to repeatedly bet more in an attempt to recover losses.
  • Hiding your gaming from family or friends, or lying about it.
  • Spending money needed for daily living expenses (rent, food, bills) on gaming.
  • Feeling restless, anxious, or irritable when not playing.
  • Prioritizing gaming over family, work, or social life.
  • Accumulating gaming-related debt or falling into financial difficulty.
For ages 21 and above only
Step-by-Step Process

How to activate self-exclusion

If you feel you need a break, you can temporarily or permanently close your account in just a few steps.

1

Log in to your account

Go to your hivip account and open your profile settings. Look for the "Responsible Gaming" option there.

2

Choose the tool you need

Select whichever suits your needs — deposit limit, time-out, or self-exclusion. A clear description of each option will be provided.

3

Set a time period

Choose how many days you want the break to last. For self-exclusion, it will not be possible to reactivate the account before the set period ends.

4

Confirm and notify support

Confirm your request. For any issues, contact our 24/7 live chat support — they are always ready to help you.

Support Channels

We are here when you need help

Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Chat with us directly for any gaming concerns or questions about responsible gaming.

Email Support

You can also send any responsible gaming requests by email. Our address is [email protected] — we will respond promptly.

Professional Advice

Gaming addiction is a mental health issue and seeking professional help for it is not a sign of weakness. Reach out to mental health service providers in Bangladesh. hivip never encourages you to play beyond your limits.

Full Policy

hivip's Responsible Gaming Policy

hivip believes online gaming is a legitimate and enjoyable form of entertainment, but only when it is enjoyed responsibly. Protecting players on our platform is our highest priority. We maintain multiple safeguards to ensure the personal and financial well-being of every player.

Deposit Limit Policy: The minimum deposit at hivip is ৳200. You can set a daily, weekly, or monthly deposit limit if you wish. Once a limit is set it takes effect immediately. A 24-hour cooling-off period may apply when increasing a limit, to prevent impulsive decisions.

Withdrawal Policy: The minimum withdrawal at hivip is ৳800. Withdrawals are generally completed within 15 minutes to 2 hours. Funds can be withdrawn quickly and securely via bKash, Nagad, Rocket, and bank transfer.

Minor Protection: hivip does not allow anyone under the age of 21 to use the gaming platform under any circumstances. Use a password and screen lock to prevent underage members of your household from accessing your device or account. If you suspect a minor is using hivip, notify our support team immediately.

Transparency and Fair Play: As a safe and reliable platform, hivip uses SSL encryption to keep all your information secure. Our games run on verified Random Number Generator (RNG) technology to ensure fair play.

Remember, responsible gaming matters not only for yourself but also for your family and loved ones. hivip always wants you to enjoy our platform happily, healthily, and with joy. If you ever feel that gaming is affecting your life, take action at that moment — we are here for you.

Frequently Asked Questions

Questions and answers about responsible gaming

You must be at least 21 years old to play at hivip. Age is verified during registration and a national ID or other verification documents may be requested if needed. If anyone under 21 attempts to use the platform, their account will be closed.

Yes, deposit limits can be changed, but reducing a limit takes effect immediately. If you want to increase a limit, a waiting period must pass first. This rule is in place to protect you from making impulsive deposits.

Once self-exclusion is activated, your account will be completely locked for the set period. During this time you will not be able to log in or play any games. When the period ends, your account will be reactivated automatically. There is no option to end the self-exclusion period early.

A time-out is a short-term break, typically from 24 hours to a few weeks. It is for players who want to rest for a while but do not want to stop completely. Self-exclusion is longer-term and more strict — it is a stronger step for dealing with addiction issues.

First, contact our 24/7 live chat support or email us at [email protected]. Our team will help you activate self-exclusion and take the necessary steps. We also recommend seeking help from a professional counselor for mental health services in Bangladesh.

Yes, hivip automatically detects unusual gaming patterns. If signs of risk are found in a player's activity, our team may reach out to that player. You can also review your complete gaming history from your account at any time.

Play with joy, play with responsibility

Enjoy entertainment at hivip on your own terms. Use the links below to learn more about our games, promotions, or support.

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